GENERAL TERMS & CONDITIONS

Curing Time

Your new Ceramic Pro Coating will take 14 days to fully cure. Do not wash your vehicle until curing process is complete. Your vehicle can only be hand washed thereafter to maintain coating performance. Brushed Machine or tunnel car washes will void the warranty. Coated vehicles should be returned for their first wash and inspection in 2 weeks from the date of pickup.

 

Drying Time

Your new Ceramic Pro Coating will take 4 days to dry. Your vehicle cannot get rained or snowed on for these 4 days. We can store the vehicle during the 96-hour drying time. The client hereby acknowledges the risk involved in receiving the vehicle before the 4 days drying time and agrees not to hold Shine Techs responsible in the event damage does occur.

 

Condition of Vehicle for Ceramic Pro Coating

It is recommended that all new or used vehicles have paint correction done before being coated. The client acknowledges that ceramic coating on uncorrected areas will be less effective than paint corrected areas. By waiving this additional service, client understands that the coating will be less effective on areas that have not been paint corrected.

 

Paint Correction

Paint correction will remove most light scratching, swirls, marring, and minor marks on vehicle’s clear coat. Client understands that even though we strive for perfection, some degree of scratching, swirls, and minor marks can be present after paint correction process.

 

Wet Sanding

Compared to repainting, wet sanding is a much more cost effective way to correct the appearance of your existing paint. Wet sanding is used to remove deeper defects but also removes the top layer of a vehicle’s clear coat. Because of the risks associated with wet sanding, Shine Techs only uses this technique when there are only 2 options for the affected area: wet sand or repaint. Therefore, Shine Techs assumes no responsibility for repair to affected area should wet sanding cause additional damage. After completion of wet sanding, Shine Techs highly recommends the application of Ceramic Pro 9h to replenish the clear coat removed during the restoration process.

 

Ceramic Pro 9H Coating

Ceramic Pro 9H is SGS tested to be above 9H hardness. Client understands that the coating is scratch resistant and not scratch proof. It is recommended that vehicle get paint protection film on bumper, hood, fenders, mirrors, headlights, and rocker panels before coating to prevent or protect from rock chips.

 

Ceramic Pro Light

Ceramic Pro Light is a durable hydrophobic gloss coating. Client understands that the coating is not a scratch resistant coating.

 

Ceramic Pro Rain

Due to the amount of rain in our area, wipers will be used more often, affecting the life of protection. Client understands that weather conditions will affect the degree and time of protection.

 

Ceramic Pro Interior

If any liquid or solid substance are on upholstery, it is advised to clean it up as soon as possible to prevent stains from occurring. Client understands that the longer the substance is kept on, staining may occur on interior upholstery.

 

Ceramic Pro Wheels Off

If any brake dust and road debris are on the wheels and calipers, it is advised to clean it as soon as possible to prevent stains from occurring. Client understands that the longer the substance is kept on, depending on the material and finish of the wheel, staining may occur.

Drying Time

Your new paint protection film will take 3 – 4 weeks to fully cure depending on weather conditions. Wrapped vehicles should be returned for inspection within 2 weeks. Do not wash your vehicle for 5 days. If pressure washing keep a distance of 36” from film edges. Remove insect and other stains with bug and tar remover unless the film has been coated with Ceramic Pro. Remove stubborn stains with lacquer thinner or 99% isopropyl alcohol unless the film has been coated with Ceramic Pro. Take care to keep these chemicals off the vehicle’s paint.

 

Condition of Vehicle for Paint Protection Film Installation

Vehicle can not have any paint protection coatings on it such as ceramic coatings. These can affect the effectiveness of the adhesion and may cause lifting, bubbles and other issues. Client is aware that the design of the PPF is for OEM factory paint. The client waives and releases Shine Techs from any warranty or damage claims where a product has been applied to a non OEM paint surface.

 

Installation

All PPF kits are computer cut using DAP (Design Access Program) software. Pre-cut kits involve stopping short of edges, edges around badges, washers, and other parts. The customer understands that PPF is a sacrificial layer for your car, not a completely invisible or matte layer. Customer may choose to have custom design fit or bulk install for additional fee.

 

Headlights

Headlights for some vehicles are not recommended for PPF installation due to HID feature and exterior coating. By authorizing Shine Techs to proceed with headlight film installation, the customer hereby acknowledges the risk, waives any claims against Shine Techs, and agrees to hold Shine Techs harmless in the event that damage does occur during the installation process.

 

Imperfections

Though we strive for perfection in our installations, due to the nature of the product, some degree of dust contamination and or minor imperfections are present in every PPF application, also pre-existing flaws, scratches, and rock chips on the paint are often much more noticeable after the PPF is installed. Paint Protection Film might also have minor imperfections such as orange peel. Ceramic Pro coating on top of the PPF can help with these imperfections and is one of the reasons we recommend coating the PPF with Ceramic Pro.

 

Warranty

Your 10 year manufacturer warranty will cover bubble, peeling, yellowing, or fading, from the time of installation. Sometimes clients believe the film is yellowing, especially on lighter cars, when in fact it isn’t the material yellowing but rather dirt that has contaminated the film. Because the film is able to self heal it is porous and dirt can get into the pores causing the film to look dirty. This is another reason we always recommend coating the film with Ceramic Pro as it helps prevent this from happening as well as making it much easier to clean.

 

Film Removal

PPF removal has inherent risks, the greatest being that the paint may lift due to the old clear bra adhesive or a weak paint/primer bond. Problems are uncommon and we take every precaution by using industry standard removal procedures to minimize risks. By authorizing Shine Techs to proceed with PPF removal, the customer hereby acknowledges that Shine Techs will take every precaution necessary but will not hold Shine Techs responsible for any preexisting damage or damage caused by clear bra removal. Additionally, customer agrees to the Shine Techs provided estimate based on the amount of time needed for clear bra removal.

Drying Time

Your new window film will take 2 – 3 days to dry before you can roll down or clean your windows. It will take 3 – 4 weeks to fully cure depending on weather conditions.

 

Black Dot Matrix Edges

Most cars have a black ceramic edge on the side and rear windows. Sometimes these ceramic edges are straight and flat, sometimes they will have a dotted edge. These black ceramic dots are quite thick on most cars and prevent the window film from sticking to the area between the dots. This results in a whitish looking strip trimming the glass. Unfortunately, the effect is unavoidable.

 

Night Time Defogger Distortion

At night you may notice that the light from headlights will reflect off of the defogger lines. This is caused by the film having to bend slightly around the raised defogger line, it varies from car to car, and there is nothing that can be done about it.

 

Film Removal

Window film removal may cause the window defroster system to be damaged. By authorizing Shine Techs to proceed with window film removal, the customer hereby acknowledges the risk, waives any claims against Shine Techs, and agrees to hold Shine Techs harmless in the event that damage does occur during the removal process.

 

Imperfections

Though we strive for perfection in our installations, due to the nature of the product, some degree of dust contamination and or minor imperfections are present in every window film application, also pre-existing flaws or scratches and metal deposits on the glass are often much more noticeable after the windows are tinted.

 

Windshield Film Installation

There will be minor imperfections present in every windshield installation. It will be easier to see due to the film being installed on the front windshield. Do not apply any decal, or windshield accessories to the windshield for 7 days. You should also inform whoever inspects your vehicle that you have tint installed on your windshield for IR & heat rejection and that they should not use a razor to scrape off your old stickers.

 

PA Law

PA law requires the driver and passenger front side windows for sedans, SUVs, or vans to meter at 70% VLT (Visible Light Transmission). PA law requires the rear & rear side windows for sedans to meter at 70% VLT. PA law allows any darkness to be used on the rear & rear side windows for SUVs or vans. PA does allow for medical exemptions for special tint. Customer installing tint VLT not approved by PA law releases Shine Techs from all liability.